Return & Refund Policy

Last updated: January 2024

At Q & U Furniture, we want you to be completely satisfied with your purchase.

Return Eligibility

• Items may be returned within 7 days of delivery for a full refund.
• Items must be in their original condition, unused, and in original packaging.
• Custom-made or personalized furniture cannot be returned unless defective.

Return Process

1. Contact us within 7 days of receiving your order.
2. Provide your order number and reason for return.
3. We will arrange pickup or provide return instructions.
4. Once the item is received and inspected, your refund will be processed.

Refund Timeline

Refunds are processed within 5-7 business days after we receive the returned item.

Contact Us

To initiate a return, please contact us through our Contact Page.